Cookie Policy

1. What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us remember your preferences, improve your browsing experience, and analyze how you use our site. Cookies are not harmful and contain no personal data unless you provide it.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as:

• User authentication and login
• Security features and fraud prevention
• Session management
• Remembering your preferences

Note: Essential cookies cannot be disabled as they are required for website functionality.

2.2 Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. These cookies collect anonymous data about:

• Pages visited and time spent on each page
• User behavior and navigation patterns
• Device type and browser information
• Geographic location (general region)

This information helps us improve user experience and optimize our website.

2.3 Functionality Cookies

These cookies enhance your experience by remembering:

• Your preferences and settings
• Language and region preferences
• Form data and searches
• Video and media playback preferences

2.4 Marketing Cookies

We may use marketing cookies to:

• Remember your interests and preferences
• Display relevant course recommendations
• Track conversion from marketing campaigns
• Measure the effectiveness of our promotions

3. Third-Party Cookies

Our website may include third-party services that use their own cookies:

• Google Analytics: Analyzes website traffic and user behavior
• Social Media Platforms: Allow sharing and social integration
• Email Services: Track email campaign performance
• Payment Processors: Secure transaction processing

These third parties have their own privacy policies governing cookie use.

4. Cookie Consent and Management

When you first visit our website, we display a cookie consent banner. You can choose to:

• Accept All: Allow all cookies including analytics and marketing
• Reject: Decline non-essential cookies
• Manage: Customize your cookie preferences

5. How to Manage Your Cookies

Browser Settings

Most browsers allow you to control cookies through settings:

• Chrome: Settings → Privacy and security → Cookies and site data
• Firefox: Preferences → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Privacy → Clear browsing data → Cookies

Disabling Cookies

You can disable cookies in your browser settings, but this may affect website functionality. Some features may not work properly without cookies.

6. Cookie Details Table

Cookie Name	Type	Purpose	Duration
cookieConsent	Essential	Stores your cookie consent preference	1 Year
sessionID	Essential	Manages user session	Session
_ga	Analytics	Google Analytics - tracks user ID	2 Years
_gid	Analytics	Google Analytics - tracks session	24 Hours
userPreferences	Functionality	Remembers your site preferences	1 Year
courseLists	Functionality	Stores viewed course history	30 Days

7. Your Rights

You have the right to:

• Withdraw your cookie consent at any time
• Request information about cookies we use
• Have cookies deleted
• Opt-out of analytics and marketing cookies

8. Updates to This Cookie Policy

We may update this Cookie Policy to reflect changes in technology or legal requirements. The "Last Updated" date indicates when this policy was last modified. Your continued use of our website signifies acceptance of any changes.

9. Do Not Track

Some browsers include a "Do Not Track" feature. When enabled, this feature sends a signal to websites requesting they don't track you. We honor Do Not Track signals and will not use analytics or marketing cookies when this setting is active.

10. Contact Us About Cookies

For questions about our use of cookies or to manage your preferences:

Email: privacy@geniq-synaptis.com
Address: Level 5, 123 Technology Street, Sydney NSW 2000, Australia
Phone: +61 2 9250 0123